About this role
Job summary
The Early Intervention in Psychosis (EIP) and Early Detection and Intervention Team (EDIT) provide specialist support for people experiencing a first episode of psychosis, or who may be at increased risk of developing psychosis. We work closely with service users, families, carers and partner agencies to deliver timely, recovery-focused care and improve outcomes.
We are looking for an organised and motivated Team Administrator to join our friendly multidisciplinary team. Based in Swinton, you will play a vital role in supporting the smooth day-to-day running of the service, acting as a key point of contact for service users, carers, clinicians and partner organisations. This is an excellent opportunity to contribute to a specialist mental health service while helping to ensure high-quality, responsive care for the people who use our services.
Main duties of the job
The Team Administrator will provide comprehensive administrative support across the EIP and EDIT pathways, including appointment management, minute-taking, managing referrals and correspondence, maintaining clinical systems, and supporting the coordination of service delivery.
Key responsibilities include booking appointments using the PARIS patient administration system, liaising with service users and clinicians to ensure timely access to care, maintaining accurate records, and supporting the wider operational needs of the team, including meeting room and stock management.
This is a part-time position (18.75 hours per week) based in Swinton. We offer a range of flexible working options, including school hours, condensed hours, and other working patterns, which can be discussed at interview.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
To directly negotiate appointment slots with clinicians in order that service users can take place within stated target times and standards according to the NHS Plan. Typing of all clinical correspondence. Coordinating and directing service user contact via telephone call, email or letter. Greeting service users, carers and other visitors when required. Ensure an effective and efficient booking service is provided with service user negotiation in accordance with the targets stated in the NHS Plan. Direct making of appointments according to booking and waiting time policies.
Person Specification
Experience Essential
Experience working in an administrative role
Skills Essential
The ability to navigate IT systems, inc. Excel, Word and Microsoft teams
Desirable
NHS administration background. Knowledge of the PARIS system.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Salford EDIT
7 Wesley Street
Salford
M27 6AD
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)