About this role
Job summary
Based in Reading at Prospect Park Hospital you will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid Hospital admission. The post holder will provide brief clinical risk and mental state assessment, formulation and brief psychosocial interventions for people presenting in mental health crisis. Working via telephone, validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies. Using a range of brief psychosocial interventions, empower patients, carers and families to manage distress and crisis effectively. With experience working within Mental Health, you will enjoy working as part of a large team and thrive in a busy fast paced environment.
Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.
Main duties of the job
The post involves working with clients of the Mental Health Crisis Service over the phone. The working environment includes exposure to high levels of distress in others. There is a requirement for substantial periods of concentration and sitting
Work with supervision to deliver brief psychosocial interventions via telephone.
Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies and procedures.
Supervise and support Apprentice and Trainee staff.
Ensure that individual episodes of care are delivered in a timely, effective and integrated manner.
Promote a recovery model that empowers patients, carers and relatives to be at the forefront of decision making and ownership of their packages of care and treatment.
Act as the patients and relatives advocate.
To be responsible for the accurate maintenance of clinical record keeping and the required communication of individual patient care packages for the post holder's area of responsibility/specialism
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites
Job description Job responsibilities
The must haves for you to be considered for this role
Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs
Good interpersonal, communication, observation, and reporting skills
Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Tomy Thomas on [0800 1299999] or email: [[email protected]] who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training Essential
Degree in health/social care or equivalent qualification/experience
Continuous Professional Development Essential
Evidence of CPD
Previous Experience Essential
Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
Desirable
Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs Experience of working efficiently in a multi-disciplinary team and multi-agency environment Previous work experience within mental health urgent care services
Knowledge, Skills & Abilities Essential
Effective and competent interpersonal, influencing, communication, observation and reporting skills Strong organisational skills and the ability to analyse situations and make the right decisions Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations Competent IT skills and the ability to navigate around various systems and software packages Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Berkshire Healthcare Foundation Trust
Address West Crisis Resolution HTT
Reading
RG30 4EJ
United Kingdom
Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)