About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Summary Oversee unemployment insurance function on behalf of HR-1 customers to control unemployment insurance costs. As the Unemployment Claims Coordinator you'll help manage day-to-day activities related to unemployment claims, including:
• Communicate with HR-1 customers to collect information related to employee separations • Reviewing unemployment insurance claims and state agency correspondence • Gather and organize information from HR-1 systems as well as customer locations and departments • Complete responses to unemployment agencies regarding claims and fact-finding requests • Track claim deadlines, schedule hearings, and record determinations. • Maintain accurate and organized unemployment claim files • Assisting with the preparation of documentation for unemployment hearings and appeals • Prepare reports and track claim activity
Additional Responsibilities:
• Conduct research on state, local, and federal laws, as directed by Compliance Leadership. • Produce and maintain reports and HR-related data for decision-making.
Qualifications:
• At least one year experience in a business/professional role • Strong attention to detail and ability to meet tight deadlines. • Detail oriented and capable of independent work • Excellent research and analytical skills. • Experience with HR information systems • Ability to handle sensitive employee matters with confidentiality and discretion.
Preferred:
• Bachelor's degree in Human Resources, Business Administration, or a related field. • 2+ years’ experience in unemployment claims management • Advanced proficiency in Microsoft Excel or other data analysis tools.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!