About this role
US Commercial Excellence LeadThe Commercial Excellence Lead – Regional (U.S.) is the central commercial interface for an agent-led sales model, accountable for ensuring that independent agents can sell effectively, compliantly, and efficiently. The role operates as a single point of accountability for all non-operational commercial activities across an assigned U.S. region spanning sales operations, pricing, contracts, reporting, and customer coordination. In an agent-heavy model, this role replaces fragmented functional touchpoints with a unified commercial partner, protecting pricing discipline, accelerating deal execution, and improving agent enablement—while maintaining scale, consistency, and governance. Role Purpose:
• Serve as the embedded commercial partner to regional agents, acting as their primary interface into the organization • Reduce complexity and friction for agents by owning coordination across • internal commercial functions • Ensure agents remain focused on revenue generation, not internal • navigation or process management • Balance commercial agility with policy compliance in a decentralized • selling environment Minimum Qualifications:
• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field or experience in lieu of degree • 2+ years of experience in commercial operations, sales support, or project coordination roles. • Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. • Strong analytical skills with the ability to interpret data and generate insights. • Excellent communication and interpersonal skills to work effectively with cross-functional teams. Preferred Qualifications:
• Knowledge of data visualization tools like Tableau or Power BI. • Familiarity with commercial strategy frameworks and sales methodologies. • Previous experience in a commercial excellence or sales operations role within a B2B environment. Responsibilities:
• Act as the single point of contact for all agents within their geography on commercial and sales-support matters • Provide day-to-day support across pricing, contracts, reporting, sales tools, and customer inquiries • Proactively manage agent needs and risks that could impact revenue, customer experience or compliance • Coordinate deal execution within an agent-led selling framework, including opportunity and pipeline support • Ensure consistent application of commercial policies across independent agents • Own regional tracking and updates of pricing/contract statuses • Act as liaison between agents and other internal functions to ensure governance without slowing sales • Translate commercial data into actionable insights • Surface risks and opportunities specific to agent behavior and market dynamics • Identify recurring pain points in the agent model and drive process simplification and standardization • Support rollout and adoption of enterprise commercial excellence initiatives at the local level • Triage issues within Implant Base and ensure on time case bookings Responsibilities