About this role
Job Title: Graduate Assistant Ambassador Department: Admissions Supervisor: Courtney Youngblood Starting Rate of Pay: $12.00 Length of Time: Eligible for rehire on a semester basis.
Department Description
• The Office of Undergraduate Admissions is responsible for recruiting and enrolling freshmen, transfer, and re-admit students.
Job Description
• Graduate Ambassadors serve as the front-line of customer service for all prospective students and families. These students maintain a thorough knowledge of the university and will develop professional skills in communication, time management, and personal responsibility.
Job Location/ Hours Required The candidate will perform most/all job duties on campus. Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours.
Responsibilities:
• Collaborates with members of the Admissions team • Provides a consistent tour experience for Admissions guests 2-5 times on average per week based on availability • Assist in creating a welcoming atmosphere on campus during admissions events and daily tours • Provides comprehensive customer service to exceed visitors’ expectations • Maintains positive work atmosphere by acting and communicating effectively with co-workers, supervisors and other members of the HPU Community • Other duties as assigned
Required Qualifications: Bachelor’s Degree Required
Desired Skills:
• Customer service experience desired • Ability to provide unmatched customer service to HPU guests • Ability to communicate in a positive manner • Ability to focus on details and prioritize • Ability to work special events which may include evenings and/or weekends • Proficiency with Microsoft products and general current technology