About this role
Job Description Overview Kalamazoo Country Club and Blush Salon + Spa are seeking a business-minded, experienced Massage Therapist who is passionate about therapeutic work, hospitality, and long-term growth. This is an ideal opportunity for someone who has built a clientele, specializes in deep tissue and a variety of modalities, and is looking for a collaborative salon and spa to continue growing their business within. This role may begin part-time with the opportunity to build into a full-time position. We partner closely with our therapists to support client growth, consistency, and career development in an elevated, team-oriented environment.
What You’ll Be Doing
May include, but not limited to:
• Greet everyone in salon with integrity, courtesy, and a friendly smile
• Deliver exceptional massage experiences with a strong focus on deep tissue and therapeutic modalities
• Build and maintain lasting client relationships rooted in trust and results
• Collaborate with a supportive team that values education, excellence, and shared success
• Contribute to a hospitality-driven guest experience from start to finish
• Continue learning, growing, and refining your craft while sharing knowledge with others
• Keep up to date spa guest information and record all formulas used in treatments or comments in salon software
• Evaluate guest specific needs and expectations to determine the best appropriate services, products and personal attention required to achieve satisfaction
• Have full knowledge of technical skills such as deep tissue, reflexology, shiatsu training sports massage, stone massage, additional education is highly valued
• Offer services and products the salon/spa has available according to the quality standards established by management
• Know how to operate all tools and equipment properly
• Maintain opening and closing duties
• Maintain acceptable level of cleanliness in room and equipment as required by law
• Participate in all coaching, salon/ company meetings, and training sessions
• Continually upgrade abilities through education and training made available
• Know pricing, services, and policies of the Spa
• Know names, purposes, benefits, procedures, and cost of every product offered, or know where to look for the information
• Display confidence and professionalism at all times
• Build retail and service business
• Hand out personal spa business cards
• Provide legendary service to clients
• Be able to recruit new clients
• Complete each service within the time frame designated for clients
• When not servicing clients, tend to additional job responsibilities
• Become proficient in our value added services
• Interact cooperatively with other spa team members to provide a seamless customer experience at the Spa
• Present a warm and gracious persona for customers and co-workers
• Maintain an educational excellence
• Present an exemplary professional standard in dress, personal grooming, hairstyle, makeup, language and healthy lifestyle.
• Practice the highest standard of sanitation and tidiness
• Actively build a repeat clientele, meet retail sales performance requirements, and consistently record and update all pertinent client records
• Ability to have flexibility and effectively multitask
• High level of organizational skills
• Follow health code procedures, including equipment sanitation/ sterilization
• Maintain high energy in order to work effectively in a fast paced environment
• Follow Greenleaf Hospitality Group procedures
• All other duties that the Spa General Manager has set forth
What You Need for this Position
• Business-minded with experience building and retaining a massage clientele
• Skilled in deep tissue and additional modalities
• Collaborative, team-oriented, and enjoys learning alongside others
• Passionate about service, hospitality, and client care
• Motivated to grow professionally and financially in a supportive environment
• A continuous learner who enjoys expanding skills and knowledge
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 40 pounds from time to time
• Able to safely work with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks
What’s in it for You
• Employee position (not independent contractor)
• We take care of the overhead (nail products, laundering, appointment setting, etc)
• Unrivaled Compensation and Benefits package
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Shift meal provided per day
• Discounted hotel rates at Choice Hotel Group branded properties worldwide
• Parental Leave Program (Full-Time Option)
• 401K with 100% match up to 3% (Full-Time option)
• Medical/Dental/Vision (Full-Time option)
Top Reasons to Work With GHG
• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about using innovative and modern techniques
• You will be able to work in an environment that fosters growth and development