About this role
Job Description: Salary: $50,000/year Scope of Position: The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions: • Provide consistent and comprehensive case management, coaching and follow-up • Provide individualized assessment of work, family and personal development needs and opportunities • Adhere to program policies and procedures • Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals • Provide referrals to appropriate community service or social service agencies when needed • Conduct regular contacts/meetings with participants and document all contacts and activities in case notes • Create activity plans that adhere to program policies and satisfy participation requirements • Assist in the preparation of project reports as needed (participation, placement, etc.) • Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment • Ensure that participant documentation is complete, accurate and valid • Coach participants in work readiness skills and career exploration strategies • Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes • Collaborate and communicate effectively with partner agencies • Perform required data entries timely and accurately • Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements • Other opportunities as available
Education and Experience Requirements: • Ability to prioritize tasks and document visits and contacts • Demonstrated telephone, computer and written communication skills • Ability to maintain flexibility as needs of contract or contractor require • Bachelor’s Degree or equivalent experience in human services or a related field preferred • Customer service experience preferred • A working knowledge of MS Office EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.