About this role
Job Description: Salary: $50,000/year Our efforts in Michigan have been consistently recognized! Recent Awards: Michigan Top Workplaces - 2015-2025 Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!) Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!) Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. Scope of Position: The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions: • Provide consistent and comprehensive case management, coaching and follow-up • Provide individualized assessment of work, family and personal development needs and opportunities • Adhere to program policies and procedures • Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals • Provide referrals to appropriate community service or social service agencies when needed • Conduct regular contacts/meetings with participants and document all contacts and activities in case notes • Create activity plans that adhere to program policies and satisfy participation requirements • Assist in the preparation of project reports as needed (participation, placement, etc.) • Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment • Ensure that participant documentation is complete, accurate and valid • Coach participants in work readiness skills and career exploration strategies • Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes • Collaborate and communicate effectively with partner agencies • Perform required data entries timely and accurately • Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements • Other opportunities as available
Education and Experience Requirements: • Ability to prioritize tasks and document visits and contacts • Demonstrated telephone, computer and written communication skills • Ability to maintain flexibility as needs of contract or contractor require • Bachelor’s Degree or equivalent experience in human services or a related field preferred • Customer service experience preferred • A working knowledge of MS Office Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support! EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen. EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.