About this role
Role Responsibilities: Store Layout & Planning
• Design and optimize store layouts for new openings across APAC, including front-of-house, back-of-house, prep, cashier, and pickup areas • Develop standardized layout models for different store formats (street stores, mall stores, kiosks, etc.) • Ensure layouts comply with local regulations and operational constraints Flow Optimization
• Analyze customer and staff movement to eliminate bottlenecks and improve production speed • Design optimal order-to-pickup flow while minimizing conflicts between customer and staff movement • Optimize workstation and equipment placement using peak-hour and order-mix data Execution & Standardization
• Review and approve layout, equipment, and M&E drawings • Participate in store opening and refurbishment site inspections to ensure design accuracy • Build and maintain APAC-wide Layout & Flow standards, SOPs, and approval processes Cost & Efficiency
• Improve sales per square meter through smarter layout and flow design • Reduce unnecessary equipment, labor inefficiencies, and space waste • Partner with supply chain and equipment teams to ensure operationally efficient setups Collaboration & Continuous Improvement
• Work closely with Operations, Training, Design, Engineering, Suppliers, and Franchise Partners • Use data insights to continuously optimize store performance across the region
Role Requirements:
• Bachelor’s degree or above (Architecture, Interior Design, Operations, Industrial Engineering, or related fields preferred) • 3+ years of experience in restaurant chain layout planning, operational optimization, or restaurant engineering • Strong understanding of beverage, coffee, or QSR operations and customer flow • Ability to read and review layout, M&E, and equipment drawings • Experience working across multiple APAC markets or strong cross-cultural communication skills • Proficiency in CAD, SketchUp, Visio, or similar tools