About this role
For our office in Weil am Rhein, we are looking for a Team Lead Retail Back Office (m/f/x).
Your Responsibilities
• Lead a team of two professionally as well as in disciplinary matters and be responsible for the further development of the team and its processes
• Take ownership of Retail Back Office processes and drive their continuous improvement, including ERP-related topics
• Communication interface between logistics and stores: cooperate with other internal departments to monitor product transit, outgoing goods and deliveries, and be responsible for special handling tasks
• Represent the team in cross-functional projects (e.g. ERP, CRM, BPM) and support process documentation and optimization
• Development of reporting tools including Power BI
• Support the stores in customer service topics: purchase orders, returns, stock corrections, POS orders
• Monitoring stock movements and stock corrections
• Recommend improvements to current procedures and systems for allocation and replenishment
• Support the Retail Head Office
• Assist in store opening topics and stocktake activities
• Anticipate and identify system issues, liaise with the relevant departments to solve them
• Handling of the daily business and individual tasks as they arise
Your Profile
• Completed commercial training or experience in a commercial area
• Experience in retail is an advantage
• Good MS Office knowledge, especially Excel
• Accurateness, strong organizational skills and the ability to prioritize
• Self-driven approach to researching, analysing, and solving complex business challenges
• High level of social competence, ability to work in a team, good communication skills for complex issues, and leadership skills or the willingness to develop them
• Willingness to travel occasionally
• Fluency in German and English; other languages are welcome