About this role
The Best Teams are Created and Maintained Here.
Job Summary
• The Snow Specialist is responsible for supporting Branch Teams in Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety/training, production planning, start-up/shutdown processes, in-storm and post-storm responsibilities, and inventory/equipment management. This role also works with Branch Managers to achieve profit goals for the company while consistently improving market share.
Duties and Responsibilities:
Service Partner Identification & Engagement
• Procurement/outreach • On-site visit (subcontractor office/yard) /Relationship development • Onboarding – General contract collection and compliance, including reference checking • Enroll service partner for planned job sites and introduction to branch team • Lead Subcontractor optimization to ensure quality and efficiency • Assist in subcontractor pricing reviews/negotiations New Contract / Renewal Support
• Support branch teams / COE team with new opportunities, renewal targets, service proposals and contract creation • Support the estimators with a collection of critical data needed to estimate properly • Estimate reviews • Support Snow book of business meetings • Coordinate with Account Managers to ensure CRM accuracy Contract Compliance / Administration
• Customer Contracts / Pricing Agreements • Regular review of contract collection status (how many contracts returned vs. outstanding) • Review key contract points on returned contracts (glaring cross-outs, etc.) • Coordinate with AM to ensure all contracts/pricing agreements are uploaded in CRM in a timely fashion • Ensures contracted prices align in the Snow billing workbook once verified Subcontractor Compliance:
• Assist Branch teams in the creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion) • Help in pricing negotiations • Assist in subcontractor document collection and compliance • Coordinate with Branch to ensure all subcontractor documents are uploaded in a timely fashion Safety / Training
• Participate in all aspects of snow training with DOSO, RSM, REM, and Director of EH&S Production Planning
• Coordinate with branch teams to validate Production/Snow Organizational Charts • Present for Org Chart reviews with DOSO, RSM and REM • Job scripting, production planning on larger opportunities Start-up Process
• Assist in the construction/location of salt bins/storage areas • Assist in Preseason Damage Inspections, including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports • Assist/confirm sites are staked by target dates • Coordinate rental delivery dates • Assist branch teams and REM with equipment preparations Equipment/Inventory Management
• Bulk Salt/Bagged Material Procurement • Maintain inventory tracking by 1st and 3rd person inspections • Order materials as needed, primary contact to salt provider
• Monitor/assist pre-storm and post-storm equipment checks • Identify storage solutions • Ensure materials are stored properly In-Storm / Post-Storm Responsibilities
• Support Branch and COE teams, subcontractors with on site visits during active events • Aid Branch in Snow billing Equipment Shutdown
• Assist REM and branch teams in equipment testing and performance, repairs, and retired equipment. • Ensure all equipment and small tools are inventoried and stored properly Shut-Down Process
• Assist in deconstruction of salt bins/storage areas and ensure area is cleaned to client satisfaction • Assist in Post post-season damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports • Communicate to AM damages noted for communication to the customer with repair expectations • Communicate to the service partner any damage that needs repair, get scheduled dates • Ensure all documented damage is repaired to client satisfaction • Assist in Customer Signoff/Vendor retainage • Assist/confirm stakes are removed by target dates • Ensure rental equipment complies for return
Education and Experience:
• 2- or 4-year business-related degree; 2- or 4-year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without a degree • Minimum of 5 years supervisory experience in the snow and ice management arena • Able to drive all company vehicles • Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems • Manage multiple projects, deadlines, and demands • Resolve problems while keeping in mind the best interests of the company, client, and employees • Communicate and coordinate with multiple remote resources and team members • Make decisions, including unpopular ones, in the best interest of the company • Communicate clearly, comfortably, and effectively with clients, team members, and management • Prioritize and plan work to maximize efficiency • Work with numbers accurately • Complete paperwork accurately and timely • Good knowledge of industrial materials and equipment used in snow removal and landscaping • Good working knowledge of math and business formulas, including gross margin • Understanding of P & L statements
Physical Demands/Requirements:
• Constant operation of a computer and other office productivity machinery, such as a calculator, photocopier, and computer printer • Position is sedentary; must be able to remain in a stationary position for a majority of the time • Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.
Work Environment:
• The position functions in an indoor office work environment.
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
Compensation Pay Range: $65,000 to $80,000
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It’s Not Just a Team. It’s One BrightView.