About this role
Bathing Water Operations · Monitor and maintain swimming pools, spas, hot tubs, children’s pools, splash pads, and other bathing facilities. · Test and document water chemistry at required intervals, including: o Free and combined chlorine or applicable disinfectant levels. o pH. o Total alkalinity. o Calcium hardness. o Cyanuric acid where applicable. o Water temperature. o Other parameters required by applicable regulations or resort procedures. · Adjust chemical levels safely and accurately to maintain required operating ranges. · Monitor automated chemical-feed and water-treatment systems. · Inspect and maintain pumps, filters, strainers, heaters, heat exchangers, chemical feeders, controllers, valves, circulation systems, and related equipment. · Maintain proper circulation, filtration, turnover, and water levels. · Perform or coordinate filter cleaning, backwashing, media maintenance, and other scheduled water-treatment procedures. · Inspect pool surfaces, drains, skimmers, return fittings, ladders, handrails, covers, grates, and other components for proper condition. · Monitor pool water clarity and immediately investigate abnormal discoloration, odors, foaming, or other water-quality concerns. · Respond promptly to water-quality problems, equipment failures, contamination events, and other aquatic emergencies. · Follow established procedures for pool closures, chemical treatment, contamination response, and reopening. · Maintain accurate daily operating logs, chemical records, equipment readings, inspections, and maintenance documentation.
Non-Bathing Bodies of Water · Monitor and maintain non-bathing water features, including decorative ponds, lagoons, fountains, reflecting pools, and similar resort water features. · Inspect pumps, circulation systems, filters, aeration equipment, fountains, skimmers, and water-feature controls. · Maintain appropriate water levels and circulation. · Monitor water appearance, odor, algae growth, debris, and other conditions affecting appearance or environmental quality. · Perform or coordinate cleaning, algae control, debris removal, and preventive maintenance. · Ensure non-bathing areas are appropriately identified and maintained to prevent guest access where required. · Coordinate with Engineering and approved contractors for specialized treatment or maintenance. · Follow applicable environmental, health, and safety requirements for non-bathing water systems.
Chemical Handling and Safety · Safely receive, store, handle, transport, and use pool chemicals and water-treatment products. · Maintain proper separation and storage of incompatible chemicals. · Inspect chemical storage areas, ventilation, containment, labeling, and safety equipment. · Maintain chemical inventories and notify management when supplies need to be replenished. · Follow Safety Data Sheets (SDS), manufacturer instructions, resort procedures, and applicable regulations. · Use appropriate PPE when handling chemicals. · Follow lockout/tagout procedures when servicing pumps, motors, chemical-feed systems, and other equipment. · Immediately report chemical spills, leaks, exposure incidents, equipment hazards, and unsafe conditions.
Preventive Maintenance · Establish and perform routine inspections of aquatic equipment and water-treatment systems. · Identify potential equipment failures before they affect guests or water quality. · Replace or coordinate replacement of worn pumps, seals, valves, filters, gauges, tubing, fittings, and other components. · Maintain pool equipment rooms, chemical rooms, pump rooms, and surrounding service areas in a clean and organized condition. · Coordinate major repairs with the Engineering Department and qualified outside contractors. · Maintain preventive-maintenance schedules and work orders through the resort’s CMMS when applicable.
Guest Safety and Facility Inspection · Conduct routine inspections of pool decks, surrounding areas, access points, signage, safety equipment, and aquatic facilities. · Report or correct unsafe conditions immediately. · Ensure required pool safety equipment is accessible and in serviceable condition. · Monitor for hazards such as slippery surfaces, damaged grates, loose handrails, inadequate signage, electrical hazards, and chemical leaks. · Coordinate with Lifeguards, Recreation, Security, and management regarding pool closures and safety concerns. · Assist with emergency response procedures involving aquatic facilities when required. · Maintain a professional and guest-focused presence while working in guest areas.
Regulatory and Documentation Responsibilities · Maintain current Certified Pool Operator certification and any additional licenses or credentials required by the applicable jurisdiction. · Ensure aquatic operations comply with applicable health department, environmental, safety, and resort requirements. · Maintain required inspection reports, water-quality logs, chemical records, maintenance records, and incident documentation. · Prepare facilities and records for regulatory inspections. · Immediately notify management of conditions that may require closure or regulatory notification. · Stay current on changes to applicable pool, spa, water-treatment, chemical-safety, and environmental requirements.