About this role
SALARY
$20.67 - $25.84 JOB SUMMARY
Under general supervision, services arriving and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling.JOB SUMMARY: Positions Supervised None
Under general supervision, services arriving and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling.
ESSENTIAL JOB FUNCTIONS:
• Service aircraft, which includes but is not limited to: • Removing all trash, newspapers, etc. off
the aircraft
• Fueling aircraft • Lavatory servicing • Loading and unloading luggage • Towing vehicle
• Providing water service (using the water service cart) • Windshield washing • Supplying amenities such as newspapers and catering.
• Safely tow aircraft to and from hangars, operate the hangar doors correctly, and ensure the aircraft has clearance before putting into a hangar. • Communicate with Air Traffic Control tower using proper terminology and communication procedures. • Towing aircraft back and forth • Develop and maintain positive relationships with tenants and is familiar with the requirements of major tenants. • Accept delivery of avgas, jet fuel, unleaded gas, and diesel fuel. • Performs quality control checks of fuel per NATA and FBO guidelines. • Inform supervisor with discrepancies regarding fuel deliveries and quality control checks. • Unloads fuel transport trucks and records fuel distribution. • Accepts and unloads deliveries of anti-icing chemicals. • Refills fuel trucks with these chemicals. • Perform vehicle minor maintenance on airport equipment. • Wash airport equipment, trucks, loaner cars and other vehicles as directed. • Performs regularly scheduled safety checks on ground equipment and fuel trucks. • Inspects T-hangars for function and customer adherence to hangar rules and policies. • Reports all discrepancies to the supervisor or manager on duty. OTHER JOB FUNCTIONS:
• Marshal in and out aircraft on arrivals and departures. • Greets all pilots and passengers. • Assist passengers with luggage. • Takes written fuel order from passenger or pilot and relays to appropriate employee. • Services oil on aircraft as directed by the supervisor or aircraft pilot in command. • Drive, service and fuel all types of aircraft and airport equipment, including refueling mobile refueling trucks. • Answer telephones and Unicom during times when Concierge Representatives are not on duty.JOB SUMMARY: Positions Supervised None
Under general supervision, services arriving and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling.
ESSENTIAL JOB FUNCTIONS:
• Service aircraft, which includes but is not limited to: • Removing all trash, newspapers, etc. off
the aircraft
• Fueling aircraft • Lavatory servicing • Loading and unloading luggage • Towing vehicle
• Providing water service (using the water service cart) • Windshield washing • Supplying amenities such as newspapers and catering.
• Safely tow aircraft to and from hangars, operate the hangar doors correctly, and ensure the aircraft has clearance before putting into a hangar. • Communicate with Air Traffic Control tower using proper terminology and communication procedures. • Towing aircraft back and forth • Develop and maintain positive relationships with tenants and is familiar with the requirements of major tenants. • Accept delivery of avgas, jet fuel, unleaded gas, and diesel fuel. • Performs quality control checks of fuel per NATA and FBO guidelines. • Inform supervisor with discrepancies regarding fuel deliveries and quality control checks. • Unloads fuel transport trucks and records fuel distribution. • Accepts and unloads deliveries of anti-icing chemicals. • Refills fuel trucks with these chemicals. • Perform vehicle minor maintenance on airport equipment. • Wash airport equipment, trucks, loaner cars and other vehicles as directed. • Performs regularly scheduled safety checks on ground equipment and fuel trucks. • Inspects T-hangars for function and customer adherence to hangar rules and policies. • Reports all discrepancies to the supervisor or manager on duty. • OTHER JOB FUNCTIONS:
• Marshal in and out aircraft on arrivals and departures. • Greets all pilots and passengers. • Assist passengers with luggage. • Takes written fuel order from passenger or pilot and relays to appropriate employee. • Services oil on aircraft as directed by the supervisor or aircraft pilot in command. • Drive, service and fuel all types of aircraft and airport equipment, including refueling mobile refueling trucks. • Answer telephones and Unicom during times when Concierge Representatives are not on duty. •
• Perform custodial duties in the terminal and corporate hangars, including hangar floors. • Perform any other duties and responsibilities as directed. • MINIMUM QUALIFICATIONS: Knowledge, Skills and Abilities Required:
• Knowledge of office and administrative practices and procedures. • Knowledge of FAA Guidelines for airport radio advisory communications. • Knowledge of the principles, techniques, and hazards of aircraft operations. • Knowledge of the safety requirements for airport operations. • Knowledge of local, state, and federal regulations governing airport operations and storage of aircraft. • Skill in using PC Software including current Microsoft Office Suite of applications. • Skill in communicating professionally and tactfully with other city employees and the public by oral and written means. • Skill with organization and attention to detail. • Ability to exercise discretion and independent judgment utilizing knowledge of the organization's policies. • Ability to work independently under general instructions. • Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing. • Ability to operate a variety of office equipment including but not limited to PC, telephone, calculator, scanner, and copier. • Ability to prioritize deadlines and tasks. • Ability to learn new systems and procedures quickly. • Ability to plan, organize, monitor, and collaborate with internal and external stakeholders to accomplish unit objectives. • Ability to understand mathematical calculations involving fractions, percentages, and decimals. • Ability to work within a set schedule. • Ability to perform general maintenance, including minor electrical, mechanical, and building if needed. • Ability to work independently without scheduled supervisory staff. • Ability to make an effective and measured response to aircraft emergency situations by contacting the appropriate authorities and taking steps to maintain safe aircraft operations or temporarily suspend aircraft operations. • Ability to receive detailed information through oral communication, and to make fine discriminations in sound. • Ability to perform a variety of physical skills including, but not limited to; carrying, dragging, pulling, pushing and writing. • Ability to lift or exert forces equivalent to lifting up to 75 pounds. • Ability to operate a motorized vehicle. • Ability to operate a variety of equipment including, but not limited to; radio, tractors, and mowers. • Ability to express proper radio terminology. • Ability to maintain records and prepare reports. • Ability to maintain effective working relationships with co-workers, airport patrons and the general public. • Ability to work 70% of the time in an outdoors environment subject to extremes of temperature, inclement weather and intermittent exposure to fumes and dust. • Incumbent is subject to potential mechanical, electrical, explosive, toxic waste, and chemical hazards. Qualifying Education and Experience:
• Valid Texas Driver's License, Class C • High school diploma or GED and one year of airport experience.
Preferred Education and Experience:
• Customer service skills and NATA Safety First certifications
Employment Screenings Required:
• Criminal background check • Physical • Human Performance Evaluation (HPE) • Drug/alcohol screens • Motor vehicle report
City of Arlington is an Equal Opportunity Employer.