About this role
In our growing organization, we are looking for a Payroll & Benefits Specialist.
As a key member of Arabelle Solutions HR team, the Pay and Benefit Support function plays a pivotal role in delivering a seamless and supportive experience for employees throughout their journey with us. The Payroll & Benefits Specialist role sits at the heart of HR operations, handling critical employee- and HR-related queries with efficiency and empathy. Collaborating closely with HR Business Partners and senior experts, the role drives essential processes that contribute to a high-quality HR service experience.
Roles and Responsibilities:
• Support the full spectrum of Pay and Benefits processes across the region, including but not limited to;
• Process holiday, sick, maternity and paternity leave payments
• Transform outputs from T&A and associated tools to payroll inputs
• Ensure compliance with regulatory requirements in a range of countries
• Administer employee benefits programs, including health insurance, retirement plans, and other Benefits initiatives
• Process and reconcile payroll-related reports, such as monthly payroll summaries, tax filings, and benefits contributions
• Reconcile pay and benefits related invoicing and payment submissions and ensure timely in put to tax authorities, pensions providers, benefits plans etc.
• Collaborate with external vendors, such as benefits providers and payroll service providers, to resolve issues and ensure smooth operations.
• Ensure compliance with data protection and confidentiality policies in handling sensitive employee information.
• Provide guidance and address employee queries in a professional, timely manner, ensuring exceptional employee experience.
• Tackle operational issues and process challenges, identifying root causes and implementing practical solutions to foster smooth operational environment.
• Develop and maintain expertise by staying current with both internal updates and industry best practices, actively sharing insights with colleagues to support continuous improvement.
• Ensure that high standards of accuracy and quality by taking ownership of compliance with relevant legal requirements and Arabelle Solutions’ policies.
Desired Characteristics:
• Strong problem-solving skills with the ability to swiftly identify and present creative, collaborative solutions.
• Comfortable working in a fast-paced, dynamic environment, adept at navigating complexity and engaging with multiple stakeholders.
• Excellent communication skills with a strong commitment to delivering high-quality customer service at all levels.
• Proven ability to prioritise tasks effectively, balancing different deadlines and levels of complexity.
• Exceptional attention to detail, analytical acumen with strong reporting skills.
• Strong customer focus with a genuine desire to provide proactive support to employees.
• Approachable and responsive manner, able to build rapport and establish connections with employees at all levels.
• Flexible and resilient with the adaptability needed to thrive in an ever-evolving environment.
• Bachelor’s degree in Human Resources or related field or equivalent learning through experience.
• Proficiency in English both spoken and written.
• Relevant professional work experience, ideally in a service-oriented environment.
• Prior experience working with Workday or other ticketing system is an advantage.
• Proficiency in an additional language such as German, Polish, Swedish, Romanian, Spanish, Hungarian or Russian is a plus.
Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries. At Arabelle Solutions, we know diversity makes teams and business stronger.