About this role
Location Overview Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy's UNESCO-protected Dolomites, celebrating the history of the property while uniting it with Aman's philosophy.
A Waiter is responsible for providing professional, attentive, and friendly service to guests while ensuring a high-quality dining experience. Key Responsibilities:
• Welcome and seat guests in a courteous and professional manner.
• Present menus and explain food and beverage offerings.
• Take accurate food and drink orders and communicate them to the kitchen and bar.
• Serve food and beverages according to service standards.
• Check on guests throughout their meal to ensure satisfaction.
• Clear and reset tables efficiently.
• Process bills and handle payments accurately.
• Maintain cleanliness and organization of the dining area.
• Follow health, safety, and hygiene regulations.
• Work closely with the kitchen, bar, and other team members to ensure smooth service.
• Upsell menu items and beverages when appropriate.
• Handle guest requests and complaints professionally, escalating issues when necessary.
Skills and Qualifications:
• Previous experience in a restaurant or luxury hospitality environment is preferred.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and organizational skills.
• Professional appearance and positive attitude.
• Good knowledge of food, beverages, and service etiquette.
• Flexibility to work evenings, weekends, and holidays
Benefit At Aman Rosa Alpina, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
• Competitive compensation
• Complimentary nights and discounted Food & Beverage and Spa rates across all Aman and Janu properties
• Access to mySanitour+ Alto Adige supplementary healthcare fund
• Professional development and career growth opportunities
• Cornell University partnership with preferential rates for professional development courses
If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.