About this role
Position: Client Success Coordinator
Job Description: To ensure staff compliment on site is supplied with the correct PPE per shift.
Location: Cape Town - Foreshore
Contract Type: Permanent
Minimum Requirements: Experience:
• 1+ year admin • Hospitality background
Qualification:
• Grade 12 • Admin Qualification
Additional Requirements:
• Must have coordinated shifts, • Knowledge of roast
Roles and Responsibilities:
• Ensure shifts are fully staffed as per client contract requirements; • Ensure that protective equipment and related documentation is issued; • Report Injuries on duty; • Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site; • Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner up to Written Warning and escalated to Client Success Manager as per SOP; • Monitor and ensure employees are using the biometric or relevant timekeeping system correctly; • Monitor and manage assignees performance in accordance with their job descriptions and job requirements; • Monitor attendance and timekeeping of assignees; • Monitor and manage assignees performance in accordance with their job descriptions and job requirements; • Communicate and provide feedback timeously to client regularly regarding queries; • Prevent losses, wastage or misuse of time, materials or equipment;
• Address poor performance; • Manage teams and disciplinary issues