About this role
About us At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of experience, we serve a global network of partners by offering series tours, educational trips, MICE events, and more. For a new platform that will replace our 4 legacy enterprise systems, we are looking for Technical Business Analysts to join our Agile teams. We are looking for an analyst who thinks across business and technology, who can hold their own in a trade-off conversation with developers, and who use dedicated AI tools as part of how they work, not as a buzzword. What you will do Run discovery workshops and stakeholder interviews together with the Designer and Product Owner. Map AS-IS processes, including the messy ones nobody ever documented properly. Mine legacy systems to surface real pain points, when applicable. Model TO-BE processes in BPMN 2.0. Produce source-to-target data mappings and define data flows and transformation logic across integration points. Define interface specifications and contribute to API and event contract design with architects and developers. Validate technical feasibility and push back on designs that do not fit the process. Refine user stories and acceptance criteria precise enough to build from and test against, edge cases and failure paths included. Validate business logic in working increments and keep documentation current as decisions change. Support QA on test scenarios and UAT.