About this role
About Kuoni Tumlare At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. About the Business / Function Our Destination Management services form the core of our business. Together with our destination experts, our sales teams generate business and shape itineraries suited to our customers’ needs with real-time insider knowledge. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free. About the Role The Sales & Marketing Support Executive provides administrative and operational support to the Sales & Marketing Manager. The jobholder would follow pre-defined standard operating procedures (SOPs) to ensure the seamless flow of documentation between Sales and Operations, while actively executing marketing tasks such as branded merchandise coordination, multimedia content design, and event logistics support. The position requires a detail-oriented individual who can balance structured sales support processes with creative marketing execution to drive business growth. Key Responsibilities Sales Operational Support (20%) Quote & Offer Management: Create, amend, and re-check quotes; produce professional offers and manage itinerary changes for clients. Reservation Management: Handle hotel and critical service pre-bookings and proactively monitor cancellation deadlines to mitigate financial risk and optimize inventory. Go-Ahead Documentation: Prepare and verify all "Go-Ahead" documentation for the Operations team, ensuring itineraries and price quotes are accurate. Marketing Execution & Digital Presence (Sales Function) (80%) Branding & Merchandise: Coordinate the production of company-branded materials and corporate gifts. Visual Design & Collaterals: Design sales-driven digital and print assets, including presentation slides, e-newsletters and marketing brochures using design tools (e.g., Canva). Event Coordination: Provide on-site and logistical support for trade workshops and marketing events. Web Content Management: Develop and maintain the company blog to archive newsletter content and enhance customer engagement. Other support duties as and when assigned by manager.