About this role
At Kuoni Tumlare, part of the JTB Group, we're all about creating amazing travel experiences and solutions that bring joy to our partners and society. We're a lively bunch who truly value everyone's ideas and contributions. We love to see our team grow and thrive, and we're always looking for ways to develop talent from within. The travel industry is full of excitement and endless opportunities, making it a fantastic place to explore and innovate. Start your next adventure with us! Join our growing team as a Cruise Operations Coordinator and help create incredible cruise experiences while building your career in travel. The Job As the “Cruise Operations Coordinator,” you’ll be responsible for coordinating shore excursions, including land service bookings such as restaurants, guides, local coaches, special requests, etc. You will ensure timely confirmations within budget and maintain a high level of operational quality. Candidates must possess full working rights in France, as we are unable to provide sponsorship for this role. This is a hybrid position requiring regular attendance at our Paris aera office. Due to the Operational requirements of the position, candidates must be based in the Paris region. Key Responsibilities Operate tours across France. Check itineraries according to sales requirements, destination specifics, budget, and supplier conditions. Choose efficient suppliers according to requests. Prepare and confirm bookings for all ground services supplier categories and special arrangements for all types of tours. Establish and maintain good relationships with all suppliers and clients. Handle last-minute changes when groups are traveling, as well as emergency situations and calls reported by the Cruise Manager and clients.