About this role
About Kuoni Tumlare At Kuoni Tumlare , we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. About the Business Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free. About the Role The primary role of Sales Operations is to provide documentation support for the Sales team to send to the Operations team, mainly in the areas of checking quotes, producing Go-Ahead documentation, itinerary. Limited contact with customers for briefing information and follow up. Reporting to Operations Manager, the jobholder would follow pre-defined standard operating procedures (SOP). Key Responsibilities Coordinate daily operation matters such as book/confirm services within budget, check feasibility and accuracy of itineraries between internal overseas offices and external clients (travel agencies) Perform clerical duties such as sending rooming list to hotels, issuing tour documentations to agencie Work closely with sales teams & internal overseas offices in solving daily enquiries from clients in a timely manner Priorities daily workload, ensuring all required tasks are completed within deadline Other ad-hoc projects as assigned