About this role
About Kuoni Tumlare At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape About the Role · Sales support: Assist the Sales Manager in charge of relevant market, supervise and co-ordinate all aspects of group tour arrangements in all European destinations with the support of our destination offices. · Markets: Nordics (Norway / Denmark / Sweden / Finland / Iceland) or UK and DACH markets (UK / Northern Ireland / Germany / Austria / Netherlands / Poland) · Sales reports & administrative tasks: Follow-up the tours in the system and ensure each confirmed group is invoiced and paid by the client. Key Activities · Sales support activities o Liaise with Operation Offices and other internal departments to ensure that requested services are booked and confirmed within the required deadlines when a group is materialized. o Make necessary amendments to itineraries and rooming-list, control changes and cancellations for smooth running of operations o Keep close communication with our local offices and make sure business is operated smoothly o Prepare all necessary documentation for client and ensure they receive this in good time before the departure of a group o Assist Sales Manager in product development o Quotation process for the new requests, creating an offers for the agents. · Sales reports & administrative tasks o Ensure each confirmed group is fully prepaid in due time unless credit facilities exist o Assist Sales Manager in getting more information from client to enrich client’s profile in the CRM database