About this role
Dealroom helps governments, investors, corporates and ecosystem builders understand what’s really happening in global tech and startups. Our platform combines structured company data, market intelligence and AI-driven insights to support strategic decisions, from investment theses and policy design to corporate innovation and ecosystem development. Dealroom is trusted by leading organisations across Europe, North America and beyond, and we continue to expand internationally. We’re hiring an Account Manager to own and grow a portfolio of strategic customers. This role sits at the intersection of commercial growth, long-term relationships and ecosystem development . You’ll work with existing clients to deepen adoption, expand accounts, and unlock new opportunities; both within organisations and across their networks. You’ll be expected to act as a trusted partner , not a reactive service desk. Success in this role comes from understanding client priorities, spotting expansion signals early, and connecting Dealroom’s platform to real strategic outcomes. What you’ll do: Grow and expand strategic accounts Work alongside the rest of the account management team and help Dealroom grow Net Revenue Retention by leveraging existing resources: from Marketing to Biz Dev. Own a portfolio of key clients across VCs, corporates, public bodies and ecosystem partners Identify and execute expansion opportunities (new teams, use cases, geographies) Manage renewals and long-term account plans with a commercial mindset Build trusted relationships and referrals Develop strong relationships with senior stakeholders and decision-makers Work closely with partners and ecosystem actors to encourage warm introductions and referrals Represent Dealroom as a long-term partner within the tech ecosystem Leverage ecosystems to drive growth Use Dealroom’s ecosystem intelligence to identify local opportunities within client regions Help clients activate their local startup, VC and corporate networks using the platform Translate ecosystem insights into concrete commercial outcomes Act as a commercial bridge internally Bring structured client feedback to product and leadership Collaborate with BD, marketing and product teams to align on expansion strategies Help shape how we approach account growth as we scale globally