About this role
MAIN ACTIVITIES OF THE POSITION Welcome clients ✓ Welcome clients in dedicated areas while considering the specific needs of the clientele. ✓ Assist and support individual clients: passengers with reduced mobility (PRM), unaccompanied minors to help them with check-in, transfers, boarding, arrivals, baggage delivery, etc. Inform clients and their companions individually and/or collectively ✓ Provide general, individual, and collective information related to departures, check-ins, boardings, and arrivals: flights, guidelines to follow, directions to halls, zones, boarding gates, baggage claim belts, etc. ✓ Guide clients geographically within the airport. ✓ Provide assistance and support to passengers, clients, and their companions to facilitate their journey. Ensure necessary communication for the smooth operation of operations with company employees, stakeholders, partners, and passengers