About this role
Our hotelHotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.
The Sales Manager plays a key role in the development and maintenance of an account base within the assigned market, generating revenue, proactively uncovering new prospects for the Hotel and maximising conversion of business in alignment with the Hotel’s commercial strategy and objectives. The Sales Manager ensures the continued growth and commercial success of the Hotel.
Your key responsibilities Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, your key responsibilities and job functions include but are not limited to the following:
Mainly in charge of government and associations accounts
Generates new business for room and conference sales, while maintaining and further enhancing relationships with existing key accounts
Develops lead sources through prospecting, solicitation, referrals, and calls.
Conducts daily sales calls, follow up calls, site inspections with prospect and existing clients.
Generates and delivers accurate and timely results in the form of reports
Analyses market trends and competitor activity to identify business leads.
Analyses productivity figures for all key accounts
Prepares company contracts for the hotel in accordance with current business and pricing conditions
Implements annual action plan: works within current business strategies and recognising potential opportunities
Cooperates with other departments in the hotel to create an exceptional Guest experience
Attends Sales events, workshops and Trade Shows as required in Brussels and abroad
Answers customer queries in a prompt and professional manner
Maintains and develops strong collaboration with GSOs and LHW
Makes sure each account profile, clients database and hard files are accurate at all times
Organises FAM trips
Regular sales calls in assigned markets when required by the DOSM. Besides sales calls to C&I accounts, the Sales Manager may also conduct presentations to Tour Operators and consortia when required by the DOSM.
Presents recommendations for promotional rates and sales opportunities
Reports to the Director of Sales & Marketing.
Who we are looking forWe are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
High personal and professional standards
Sales expertise in luxury hospitality: thorough practical knowledge of the role, global service standards and product knowledge
Excellent oral and written proficiency in English and French
Strong interpersonal skills
Why working with usBeing part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels
Extensive learning and development opportunities
Meals on duty, laundry of uniforms
Social activities and events
Recognition programs
Annual awards
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.