About this role
At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.
Our Office IT Team is looking for a Working Student Technology Specialist (f/m/d) who will support our daily IT operations and help keep things running smoothly behind the scenes. You’ll gain hands-on experience in IT support, hardware management, and device maintenance while working in an international environment.
ResponsibilitiesYou help with ordering and managing IT hardware (laptops, monitors, accessories, etc.)
You assist in setting up and configuring devices for new employees
You keep an eye on our inventory to make sure everything’s in stock and tracked properly
You support the team in maintaining devices and keeping them in good condition
You are the first point of contact for basic IT support requests (1st Level), helping your colleagues with hardware and software issues
RequirementsYou don’t have to know everything, we’ll support your learning! But here are some things that will help you succeed:
You are currently enrolled as a student, ideally studying information technology, computer science. Students from other fields are also welcome to apply
You’ve had some experience with IT support or troubleshooting (even informally at university or in internships)
You’re familiar with setting up or maintaining PCs, laptops, and other tech equipment
You’re organized, detail-oriented, and enjoy problem-solving
You can work independently, but also enjoy being part of a team
You speak English fluently and have at least an intermediate level of German
You’re able to come into the office at least 2 days per week, mainly for hardware-related tasks
BenefitsYour environment
A diverse, international team of more than 30 nationalities
A modern office in the heart of Hamburg
Regular after-work events and team retreats to keep things connected
Your flexibility
Flexible working hours and remote work options to fit your lifestyle
Flexible working days adapted to your university schedule
One week per year to work from abroad at our Sunshine Office
Your wellbeing & perks
Mental wellbeing support through OpenUp
Lunch allowance
Subsidized Germany Ticket