About this role
Salary £20k
Our client is the UK’s favourite vitamin company!
Are you a recent graduate who has had experience in 1st/2nd line support? Are you someone who wants a challenge and learn from a team of experienced IT professionals?
Our client has a position available for you to take the next step in becoming a System Administrator where you will be part of a team managing a Mac OS and Windows infrastructure and Netgear/Juniper networks who have also moved into Office 365 and SharePoint online and Azure.
Having a solid understanding of Windows and network security for this position with experience in troubleshooting would be great but you will also learn a lot on the job.
This position will allow you to gain exposure to a large and growing network whilst being part of a team allowing your future IT career.
Your principle duties will include but not limited to:
To provide 1st/2nd line support to users in the business via phone, email and remote connectionsTo provide support when technicians are on annual leave, busy or when required to as per the requirements of the business.Administration and support of Computers, printers, laptops ,IP deskphones.Administration and support of phone systemsInventory Management.Liaise with 3rd parties when requiredInput into ad-hoc projects when requiredHardware/Software fault finding and resolutionSystem builds/software installations and configurationHelp ensure the company’s systems align with industry related accreditations such as ISO27001 and Cyber Essentials certification’ and any other regulations such as GDPR.Desirable Skills / Personal Qualities
Looking for someone who has:
A passion for IT An IT related degree or diploma or any other IT professional qualifications Excellent communication skills A people’s person attitude/approach Good problem solving skills/experience