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Operations Assistant, FID @ Cannistraro

Boston- Seaport District, MassachusettsOnsiteFull-time
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About this role

The Operations Assistant plays a critical role in keeping our FID Seaport location running smoothly. As the backbone of daily operations, this position supports the VP of Operations while providing cross-functional administrative and operational support to teams across Supply Chain, Coordination, Fabrication, Virtual Design and Construction (VDC), and Logistics.

This is a highly visible, hands-on role where you will serve as the primary point of contact for the facility ensuring a seamless experience for employees, customers, and vendors alike. If you thrive in a fast-paced, team-oriented environment and enjoy being at the center of operations, this is an opportunity to make a meaningful impact.

This is a fully on-site position requiring a daily presence at our Seaport (FID) facility.

What You’ll Do

Team & Leadership Support

• Provide direct administrative support to the VP of Operations, including calendar management, meeting preparation, and priority tracking

• Support leaders across Logistics, VDC, Warehouse, and Fabrication with scheduling, documentation, and communication

• Coordinate meetings by preparing agendas, capturing notes, and distributing follow-ups

• Track action items, deadlines, and key operational metrics to ensure timely execution

• Partner with the Corporate Administrative team and participate in monthly administrative meetings to maintain alignment across locations

Operations & Systems

• Serve as the primary administrator for Fid Fab, ensuring project data is accurate and up to date

• Generate and distribute monthly fabrication projection reports to provide visibility into shop capacity and demand

• Partner with Shop Leads to support weekly timesheet administration through E-Time

• Assist with operational initiatives and continuous improvement efforts, including digital workflow enhancements

FID Facility & Visitor Experience

• Act as the site ambassador for all visitors, delivering a professional and welcoming experience

• Coordinate logistics for meetings, Town Halls, and team-building events, including vendor coordination and room setup

• Support facility operations in partnership with the Facility Manager, including vendor services (janitorial, repairs, etc.) and supply management

• Promote and uphold a strong safety culture during daily operations and site visits

What You Bring

• Bachelor’s degree or equivalent experience in a related field

• 5+ years of experience in operations or administrative support (construction industry experience preferred)

• Strong proficiency in Microsoft Office (Excel, Outlook, Teams)

• Proactive, self-directed approach with the ability to anticipate needs and take initiative

• Excellent communication and customer service skills

• Strong attention to detail and organizational skills

• Ability to problem-solve and adapt in a fast-paced, evolving environment

Work Environment & Physical Requirements

• Ability to move throughout office, warehouse, and fabrication environments

• Comfortable standing and walking for extended periods during tours and events

• Ability to lift and carry materials up to 25 pounds

• Capable of handling routine physical tasks such as setting up meeting spaces and restocking supplies

• Comfortable working in a mixed office and industrial setting, including exposure to noise and varying temperatures

Why Join Us?

At our company, we believe every role is a trade—and every team member has the opportunity to master their craft. You’ll be part of a collaborative environment where operational excellence, continuous improvement, and teamwork drive everything we do. This role offers a unique opportunity to be at the center of a dynamic facility and contribute to the success of multiple teams.

Skills

Operations

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