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Office Manager @ 911Pm

McAllen, TexasOnsiteFull-time
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About this role

Job Summary Are you an experienced healthcare leader with a passion for driving operational excellence and patient care?

Do you speak fluent Spanish and English?

As a premier specialty medical group, we pride ourselves on being a leader in innovative treatment solutions. We are seeking an experienced and highly organized Office Manager to join our team to oversee daily office operations and ensure a smooth, efficient workflow, and continual improvement in support of our growth initiatives. With a mission to transform patient experience and significantly scale its regional footprint, the Office Managers is a pivotal role for someone who thrives on structure, efficiency, and leadership.

The ideal candidate will possess strong administrative, supervisory, and communication skills, with a background in office management, and human resources. This role involves managing schedules, vendor relationships, and team coordination while maintaining a professional and welcoming environment.

Key Responsibilities:

• Strategic Leadership: Provide direction to clinic staff for high-quality patient care and exceptional service.

• Operational Enhancements: Identify and implement process improvements to optimize clinic performance.

• Data-Driven Decision-Making: Analyze clinic data to drive informed decision-making and enhance performance.

• Efficient Resource Management: Manage staffing, schedules, and resources to meet patient demand effectively.

• Financial Oversight: Oversee budgeting, revenue management, and expense control for clinic operations.

• Regulatory Compliance: Ensure adherence to healthcare regulations, including HIPAA and OSHA guidelines.

Qualifications:

• Proven experience in office management or administrative roles with clerical or office experience

• Supervising experience with team management skills

• Strong organizational skills with the ability to multitask effectively

• Excellent communication skills both written and verbal

• Strong analytical and data-driven decision-making skills

• Experience managing multi-line phone systems and scheduling software

• Experience with electronic health records (EHR) systems and healthcare software.

• Demonstrated ability to train staff and support team development initiatives

• Strong attention to detail with excellent organizational skills

• Bachelor's degree in Healthcare Administration, Business Management, or a related field, or equivalent work experience

• Fluency in both English and Spanish

• Minimum of 5 years of healthcare management experience

• Knowledge of healthcare regulations and compliance requirements

• Location: This position is based full time in McAllen, TX (8am-5pm daily), with occasional travel to our other offices in Texas.

We offer:

• Health Insurance

• 401k with company match

• Profit Sharing

• Bonus Opportunities

• Career and Leadership Advancement Opportunities

This position offers an engaging environment for a dedicated professional eager to contribute to organizational success through effective office management. DOE

Skills

Administration

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