About this role
About the Role
We are seeking a compassionate, skilled, and committed Support Worker to provide 1:1 care for a child with complex medical needs within their home environment. This is a rewarding opportunity to deliver high-quality, person-centred care while working closely with a supportive and knowledgeable family.
You will play a key role in maintaining the child’s comfort, safety, and wellbeing, supporting both their clinical and emotional needs throughout the day.
About the Child
The child has a complex clinical profile, including:
Pontocerebellar HypoplasiaDystonia (managed with regular medication and an escalation care plan)SeizuresChoreoathetoid Involuntary Movement DisorderThey are also oxygen dependent (requiring up to 2L via nasal prongs) and need ongoing respiratory support, including:
Regular oral and nasopharyngeal suctionDaily chest physiotherapyThe child is currently unable to attend school due to their health needs but is supported at home with sensory and tactile activities.
They are described as calm, relaxed, and easy-going, and enjoy:
Being around others and included in conversationGentle interaction such as hand-holdingSensory and tactile playWatching children’s television (e.g. Omar and Hana)Listening to musicWhen distressed, they are comforted through reassurance and physical closeness from familiar caregivers. They prefer to remain at home, where they feel safe, comfortable, and settled.
Clinical Responsibilities
Due to the complexity of care, previous experience in paediatric complex care is essential.
Duties include:
Management of oxygen therapySafe and effective oral and nasopharyngeal suctionSupporting chest physiotherapy routinesMonitoring and responding to dystonia episodes in line with care plansSeizure awareness and managementAdministration of prescribed medicationAccurate documentation and record keeping All care staff must be competency assessed and signed off within the care package before undertaking clinical tasks.
Health & Safety Requirements
The child has a history of recurrent chest infections and multiple PICU admissions, making careful monitoring and skilled clinical care essential.
🚨 Allergy Alert:
The child has multiple severe allergies and is at risk of life-threatening anaphylaxis.
Allergies include:
EggsChickenAll dairy productsEpimax paraffin-free ointmentAn EpiPen must be available at all times, and strict avoidance of allergens is critical.
Daily Support
Providing comfort, reassurance, and emotional supportEngaging in sensory and tactile activitiesMaintaining a calm, safe, and nurturing environmentSupporting positioning and physical comfortEncouraging social interaction and involvementWorking closely alongside parents, who are highly experienced in managing care
What We’re Looking For
Essential Skills & Qualities:
Reliable and punctualExcellent communication skillsCalm, patient, and compassionate approachAbility to remain composed in complex or distressing situationsCommitment to dignity, respect, and person-centred careStrong observational skills and attention to detailWillingness to learn and adapt to complex needsAccurate and timely record keepingPersonal Attributes
The ideal candidate will:
Be gentle, kind, and nurturingBuild a trusting, professional relationship with the child and familyBe patient and non-judgementalTake pride in delivering high-quality, meaningful careEnjoy being part of a child’s daily routine and developmentWhy Join This Role?
Make a meaningful difference in a child’s lifeWork within a supportive, family-centred environmentDevelop skills in specialist paediatric complex careBe part of a truly rewarding and impactful role Here’s what makes us different:
Free DBS check – we cover the full cost of the DBS applicationFull training & paid induction - no experience neededCareer growth - clear progression into senior & leadership rolesFamily-friendly - enhanced leave for life’s big momentsNational opportunities - relocate and continue your career within CCHPerks & discounts - Blue Light Card, RAF scheme, and moreReady to apply?
Our quick, simple application process lets you choose an interview time that works for you.
Join Complete Care Amegreen in Birmingham today and be part of something meaningful.