About this role
Operate and Evolve CIMA+’s Enterprise AI Platforms
We are looking for an AI Platform Administrator to administer and optimize CIMA+’s enterprise AI platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, and other approved AI solutions.
Reporting to the AI Solutions Team Lead, you will ensure these platforms are secure, well-governed, cost-effective, and aligned with CIMA+’s AI strategy. You will work closely with the AI Enablement team, AI Strategy & Delivery leadership, Infrastructure, Cybersecurity, users, and vendors.
Primary Responsibilities
Administer enterprise AI platforms, including users, roles, licenses, permissions, configurations, and featuresMonitor usage, consumption, credits, overages, and licensing, and recommend optimization opportunitiesMaintain reporting on adoption, usage, costs, and platform trendsStay current on product roadmaps, releases, licensing changes, and new capabilitiesAssess the operational and governance impacts of new features before deploymentCollaborate with Infrastructure on identity, access, SSO, SCIM, and Microsoft Entra ID integrations Support platform governance, security controls, and approved configurationsTroubleshoot issues and coordinate escalations with internal teams and vendorsMaintain platform documentation, procedures, and administrative standardsPartner with the AI Enablement team to communicate changes and support adoption Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience3–5 years of experience in SaaS, Microsoft 365, cloud, or enterprise platform administrationExperience with user administration, licensing, permissions, identity, configuration, and operational supportStrong understanding of Microsoft 365 and Microsoft Entra IDGood understanding of Generative AI platforms and their enterprise useExperience monitoring usage, licensing, and technology costsStrong analytical, troubleshooting, organizational, and communication skillsAbility to learn rapidly and keep pace with evolving AI technologiesIntegrity, team spirit, and a commitment to excellenceAssets
Experience administering Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, or similar platformsExperience with SSO, SCIM, RBAC, APIs, or automationKnowledge of AI governance, privacy, security, and responsible AIExperience with Copilot Studio, Azure AI Foundry or Power Platform At CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate’s profile.
CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.
Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).
In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.
We are committed to providing a workplace that is accessible. Accommodations are available in accordance with CIMA's policies. If you require an accommodation, please let us know.
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