About this role
ROLE SUMMARY
Under the leadership of the CFO, we are hiring a Facilities Coordinator to support Velotic's global office portfolio, anchored by our Boston, MA headquarters. This role is critical to ensuring safe, professional, and well-run office environments for employees, office managers, and leadership worldwide, and will be responsible for facilities operations & maintenance, landlord and vendor relations, and cross-site project coordination.
KEY RESPONSIBILITIES
Facilities Operations & Maintenance
Serve as the central intake point for all facility operations and maintenance requests across Velotic's global office portfolio, ensuring each issue is triaged, assigned, tracked, and resolved in a timely mannerOversee day-to-day facility operations for the Boston, MA headquarters and Foxboro, MA office, including cleanliness, safety compliance, space readiness, and brand standardsSchedule and supervise routine and preventive maintenance, inspections, repairs, and cleaning services across all locationsSupport onsite office managers, administrators, and executive assistants globally with facility-related requests, coordinating local vendor support where neededConduct periodic site visits to Foxboro and other Velotic offices to assess facility conditions and proactively identify issues
Landlord & Property Relations
Act as Velotic's primary liaison with the Boston, MA and Foxboro landlords on all facility-related matters, including maintenance coordination, building services, lease compliance, and ad hoc operational requestsMaintain strong, professional relationships with property management teams to facilitate prompt resolution of issues and proactive communication on building changes or projectsDocument and track all landlord communications, open items, and commitments to ensure accountability and timely follow-up
Vendor & Contractor Management
Source, vet, onboard, and manage a diverse portfolio of service providers including cleaning services, HVAC, electrical, plumbing, general contractors, security, and office services vendorsPartner with the Procurement team to manage new and existing vendor setup, contract documentation, and compliance requirementsAssist in evaluating competitive bids, negotiating service agreements, and establishing performance benchmarks; maintain comprehensive vendor records and track service delivery against agreed SLAsEnsure vendor performance meets Velotic's operational standards and leadership expectations; manage escalations and drive accountability
Project Coordination & Documentation
Manage multiple concurrent facility projects across different geographies, maintaining organized tracking of tasks, timelines, budgets, and stakeholder communicationsMaintain structured documentation for all facility operations including vendor contracts, maintenance logs, inspection reports, incident records, and project status updatesSupport space planning, office setup, and move coordination activities as the company grows and evolvesHandle ad hoc facilities requests from leadership and employees with a high degree of professionalism and urgency
REQUIRED QUALIFICATIONS
3+ years of experience in facilities coordination, office operations, property management, or a closely related fieldDemonstrated ability to manage multiple vendors and concurrent projects simultaneously in a fast-paced, high-growth environmentExceptional organizational skills and follow-through; comfortable managing continuous, multi-party communication cycles across time zonesStrong customer service orientation with the ability to engage employees, vendors, and landlords professionally and effectivelyHigh attention to detail with the ability to maintain structured documentation and hold vendors accountable to commitmentsComfortable with potential travel to office locations for site visits and project oversightProficiency with productivity tools (Microsoft Office 365, project tracking platforms, ticketing or facilities management systems)
PREFERRED QUALIFICATIONS
Experience supporting a global or multi-site office portfolioBackground working within a PE-backed, high-growth, or technology company environmentFamiliarity with IWMS/Lease Administration or CMMS platformsExperience partnering with Procurement on vendor sourcing and contract management processesWorking knowledge of commercial lease administration and landlord relations
Education & Experience
High school diploma or equivalent required; Bachelor's degree or equivalent experience preferred3+ years of relevant experience in facilities coordination, office operations, or property management
WORK ENVIRONMENT
On-Site, Boston, MA (primary), with support responsibilities extending to national and international office sitesPeriodic domestic travel to regional and international office locations, as needed for site visits and project oversight Why Join Velotic
Velotic is uniquely positioned at the intersection of industrial operations, advanced connectivity, and AI. Joining now means you can help shape:
Culture & Growth
Build foundational People Ops systems, processes, and culture from day one.Work within a team defined by ambition, collaboration, authenticity, and speed.Influence global operating models and employee experience at scale.Work-Life Balance
Flexible work arrangementsDiscretionary Time Off (DTO)Global paid parental leaveEmployee Assistance Program (EAP)Financial & Health Benefits
The base salary ranges from $85,000 to $100,000401(k) with employer match (50% up to 8%)Medical, dental & visionHSA with company contributionLife and AD&D (2x salary up to $1M)
Join Us
Help build the People Operations foundation for a global industrial tech leader—and play a direct role in shaping the future of modern manufacturing.
Learn more at: www.velotic.com
Apply today to be part of the transformation.