About this role
Job Title:
Automotive Customer Service Representative/Shuttle Driver
Location:
17470 Dodd BLVD, Lakeville MN 55044
6301 Loftus Lane, Savage MN 55378
Job Overview:
As an Automotive Customer Service Representative /Shuttle Driver with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Responsibilities include, but are not limited to:
Desire to learn automotive repair service terminology and processesCheck guests in and outAnswer phone calls and schedule appointmentsProviding safe shuttle service for our valued guestsTreating our guests with the utmost respect under all circumstances and with a heart consistent with Christian BrothersAssisting the shop with receiving, processing, incoming and outgoing parts and other errands as neededKeep the facility clean and organizedAssist other team members as needed with clerical tasks such as accounts receivable and filing paperworkDirect, coordinate, and participate in performing guest service activities as dictated by workloadServe as a community ambassador for the store through creating authentic relationships and partnershipsFollow all safety policies and proceduresOther duties as assigned Qualifications:
Proven successful customer service experience is required; driven to serve othersMust have strong interpersonal skills to effectively communicate with our staff, vendors, and guestsValid state driver's licenseMeet required insurance driving record parametersEnjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!Ability to seek and accept coaching and directionAbility to multitask and meet deadlinesProficient with Microsoft Office Suite or related softwarePhysical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hearThe employee is occasionally required to balance, stoop, kneel, and/or crouchThe employee must occasionally lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focusBeing dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m. Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.