About this role
Responsibilities
· Define configuration specifications and business analysis requirements
· Perform quality assurance
· Define reporting and alerting requirements
· Own and develop relationship with partners, working with them to optimize and enhance our integration
· Help design, document and maintain system processes
· Report on common sources of technical issues or questions and make recommendations to product team
· Communicate key insights and findings to product team
· Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Requirements
· Previous experience in Business / Systems Analysis or Quality Assurance
· A degree in IT / Computer Science
· Proven experience in eliciting requirements and testing
· Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
· Solid experience in writing SQL queries
· Basic knowledge in generating process documentation
· Strong written and verbal communication skills including technical writing skills