About this role
Job summary
We are seeking a dedicated Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service to patients, visitors, and staff while efficiently managing administrative tasks in a fast-paced medical office setting.
Main duties of the job
Duties:- Greet patients and visitors in a courteous and professional manner- Schedule patient appointments and follow-up visits- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel- Maintain electronic medical records and ensure accuracy of patient data- Assist with administrative tasks such as filing and scanning documents- Collaborate with medical staff to ensure smooth patient flow and excellent service delivery
Requirements:- Proven experience as a Medical Receptionist or similar role- Strong communication and interpersonal skills- Proficiency in MS Office and electronic medical records systems- Knowledge of medical terminology- Excellent organizational skills and attention to detail
About us
The practice team aims to deliver high quality patiehnt care in an effefient, caring way with the utmost regard to dignity, respect and confidentiality
Job description Job responsibilities
Duties:- Greet patients and visitors in a courteous and professional manner- Schedule patient appointments and follow-up visits- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel- Maintain electronic medical records and ensure accuracy of patient data- Assist with administrative tasks such as filing and scanning documents- Collaborate with medical staff to ensure smooth patient flow and excellent service delivery
Requirements:- Proven experience as a Medical Receptionist or similar role- Strong communication and interpersonal skills- Proficiency in MS Office and electronic medical records systems- Knowledge of medical terminology- Excellent organizational skills and attention to detail
Person Specification
Experience Essential
Ability to multitask and work effectively in a team environment - Clear understanding of confidentiality relevant to role - Clear understanding of Infection Prevention and Control Measures relevant to the role
Qualifications Essential
- GCSE Grade C Mathematics and English (or equivalent)
Desirable
Office administrative experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name HARLESTON MEDICAL PRACTICE
Address Bullock Fair Close
Harleston
Norfolk
IP20 9AT
Employer's website https://www.harlestonsurgery.co.uk/ (Opens in a new tab)