About this role
Job Title: Cloud Operations Administrator
Job Type: Permanent, Full-time
Job Location: 18 Auriga Drive, Ottawa ON
Work Type: Hybrid
Job Status: Existing Vacancy
Position Summary
As a Cloud Operations Administrator in our North American service delivery group,you will be responsible for configuring, monitoring, and managing the cloud instances of CBN solutions for our Canadian government customers at the federal and provincial/territorial levels. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.
Key Responsibilities
Cloud Administration
Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability.Performance Monitoring and Tuning
Monitor system and database instances performance, identify issues, and optimize performance.Security Management
Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.Backup and Recovery
Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.Troubleshooting and Support
Provide technical support for systems and instances in test and production environments.Documentation
Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures. Mandatory Requirements
Legally eligible to work in CanadaFluent in English (speak, read, write)Able to obtain (in a timely manner) and maintain Government of Canada Reliability (Level I) security clearancesAble to work on-call rotation (evenings, weekends)Able to travel approx. 2-6 weeks/yearMinimum Qualifications
Bachelor’s degree in computer science, Information Technology (or a related field) or an equivalent combination of education and additional relevant work experience.Knowledge of the following:System administrationCloud computingAzure or AWS developmentDevOps practicesAutomationNetwork protocolsSecurity best practicesTechnical expertise:Linux, Windows Server, cloud instances.VMware, XCP-NG, JVMDocker, KubernetesPuppet, Terraform, Ansible, Bicep, Helmchart4-7 years of experience of system administration/cloud operations experienceA mix of on-prem, hybrid and cloud environment experienceAzure Kubernetes Service (AKS) experiencePreferred Qualifications
CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or AWS Associate certification.Knowledge of DevOps principles and practicesTechnical expertise:Servers, Storage (SAN/NAS), Switches, Routers, VLANFirewalls, VPN, VLANsApache, TomcatSQL, Python, PowerShell, Bash, RubyActive Directory, Kerberos, LDAP, TLS, BitLocker, LUKSGit, OpenSSL, TCPDump, Wireshark, PowerCLI, SysInternals Suite, BIRTFluency in French (speak, read, write) Equal Opportunity Statement
Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals.
We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
If you require accommodation at any stage of the hiring process, please contact us at [email protected] so that appropriate arrangements can be made.
AI Use in Recruitment Statement
As part of our commitment to transparency and fairness in hiring, we disclose that artificial intelligence (AI) tools may be used at certain stages of our recruitment process. These tools assist in tasks such as resume screening, candidate matching, and interview scheduling. All AI-assisted decisions are subject to human oversight to ensure fairness, accuracy, and compliance with applicable laws.
We are committed to the responsible, transparent, and accountable use of AI, in alignment with Ontario’s Responsible Use of Artificial Intelligence Directive and the requirements under the Working for Workers Four Act. This includes taking steps to mitigate bias, protect candidate privacy, and ensure that AI does not unfairly influence hiring outcomes.
If you have questions or concerns about how AI is used in our hiring process, please contact us at [email protected] .