About this role
The Install Supervisor ensures safe and quality work practices and adheres to the California Closets white-glove service requirements. This role assists in training, job site inspections, installer attendance, floating install coverage, and service calls to ensure delivery of the highest level of client experience. The Install Lead provides leadership to the Install Team by setting the example through excellence in quality of installs, productivity, and customer service.
***This position will require you to be in the field 3 days a week and 2 days performing administration duties***
***Pay for this opportunity is $35/hr***
***1-2 years of supervisory experienced preferred***
***Effective with both verbal and written communication skills***
***Must be able to address customer concerns and determine proper course of action***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance – Medical, Dental, and VisionPTO days and paid holidays401K retirement plan with company matchTransportation from company’s location to and from customer job sites will be providedCompany tools and PPE providedDay shift hoursGrow your career with us – many promotional opportunities availableWorking with luxury products and 100% custom buildsGenerous company discountsReferral bonuses Some locations provide cell phone stipendsFranchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Inspect job sites to ensure that installations are being completed according to Company standards and that installers are delivering outstanding customer service.Use Company-provided assessment tools to assess Installers and make recommendations on ways they can improve.Providing new hire training as well as ongoing training. Oversee daily job status checklists and daily updates, making sure Installers are providing accurate and daily updates. Provide job coverage as a floater when installers call off and responsible for jobs assigned by the scheduler.Provide instructions to installers on job sites regarding safety and respect of customer property.Responsible for service calls and Go Backs as needed by the Company to satisfy customer service. Master level experienceHigh School diploma or GEDMust have demonstrated experience in both ability and quality for Custom Cabinetry Installations.Must be able to lift 50 pounds and have full mobility to showcase installation and production techniques.Must have sight, speech, and hearing adequate for a woodworking environment.Some travel may be required. Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.