About this role
BCA is looking to fill an opening for a full-time Administrative Assistant / Purchasing Coordinator. This position is responsible for creating quotes from client requests, purchasing and procurement functions. Must be proficient in QuickBooks to perform purchasing functions. Back up to the Service Coordinator and perform administrative functions.
Duties and Responsibilities:
Communicate with clients regarding product requests and ordersCreating proposals for technology products and services to our existing client baseAssisting clients with orders and trackingProduct ordering and procurementDelivery coordinationPerform the RMA process to procure replacement products from manufacturers and vendors or refund.Tracking of expiring service contracts, and notifying customers of renewal opportunitiesMaintain product catalog, with price and cost information in ConnectWise and QuoteWerks.Back up to the Service Coordinator- performing functions such as answering the phone, and creating, assigning, & scheduling service tickets.Performing general clerical office dutiesKnowledge, Skills, and/or Abilities Required:
Basic knowledge of technology products (computers, software, phones, etc.)Proficient with general office applications.Process driven and attention to detail with accuracy in performing procurement responsibilities.Strong organizational, presentation, and customer service skills.Skill in preparing written communications and materials.Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.Ability to multi-task and adapt to changes quickly.Typing skills to ensure quick and accurate data entry.Self-motivated with the ability to work in a fast-moving environment.Flexibility in work hours is a plusMust be authorized to work in the United States without sponsorship
QuickBooks: 3 years (Required)Quoting/Procurement: 3 years (Required)Administrative Assistant: 2 years (Required) All your information will be kept confidential according to EEO guidelines.