About this role
The Customer Service Representative serves as our front line customer service contact for clients, is responsible for developing and maintaining partnerships to generate and increase business. He/She ensures orders are accurate, achieve 100% customer satisfaction and substantially contribute to the company’s sales volume goals. The success of an Customer will be measured by the contributions he is able to make in terms of business revenue, excellent customer service and consistent attainment of at least 100% of his/her quota.
Responsibilities:Act as a primary customer resource for calls and e-mails by handling inquiries efficiently and provide expertise on customer’s purchaseFacilitate in product selection, generation of quote, placement of order, and interact with suppliers to verify order informationIn-charge of prospecting and maintaining key relationships with clients to ensure maximum exposure and increased business revenue
Candidate must have completed at least 2 years in CollegeExcellent customer service skills (courteous, helpful, resourceful)Good english communication skillsComputer proficientAbility to efficiently organize and manage multiple prioritiesDecisiveness and ability to make sound judgments using available informationMust have strong commitment to company valuesAbility to work in a team and sales driven environmentMust be willing to work on a night shift schedule in Ortigas Center area in Pasig City100 Full-Time positions available
Compensation & Benefits:
Above the market Base Pay + Php 2,500.00 Transportation allowance + Attendance Bonus Bonus tied to productivity + Night Shift DifferentialUnused vacation leaves can be en-cashed up to a maximum of 10 leaves a year, tax-free.Free meals, flowing sodas + coffeeHMO (including up to 2 dependents) with ceiling limit of Php250,000/illness/person/year after 3 months.Life insurance and other benefits provided after 3 months.