About this role
We are seeking a professional Food Server to deliver exceptional dining experiences to our guests. As a Food Server, you will be the face of our restaurant, responsible for taking orders, serving food and beverages, and ensuring every customer leaves satisfied. Your role is essential to maintaining our restaurant's reputation for outstanding service and hospitality.
Key Responsibilities:
Greet guests warmly and seat them at designated tables in a timely mannerPresent menus and provide knowledgeable recommendations about food and beverage offeringsTake accurate food and drink orders while addressing any dietary restrictions or special requestsCommunicate orders clearly to the kitchen and bar staff to ensure accuracy and efficiencyServe food and beverages promptly and courteously, following proper serving techniques and presentation standardsMonitor table conditions throughout the meal and refill beverages, clear plates, and provide additional items as neededCheck in with guests to ensure satisfaction with their meals and address any concerns or complaints professionallyProcess payments accurately using point-of-sale systems and handle cash and card transactions securelyMaintain a clean and organized station, including tables, chairs, and service areasAdhere to all health, safety, and sanitation regulations and company policiesCollaborate effectively with kitchen, bar, and management staff to support smooth restaurant operationsUpsell menu items and beverages to enhance the guest experience and increase revenue
Qualifications:
Minimum 1-2 years of food service or server experience in a full-service restaurant settingStrong knowledge of food and beverage offerings, including menu items, ingredients, and preparation methodsProficiency with point-of-sale (POS) systems and cash handling proceduresExcellent communication and interpersonal skills with the ability to interact professionally with diverse guests and team membersAbility to multitask, prioritize, and work efficiently in a fast-paced environmentPhysical ability to stand for extended periods, carry trays, and move throughout the restaurantKnowledge of health, safety, and sanitation regulationsReliable attendance and punctualityPreferred Qualifications:
Bilingual capabilitiesExperience with restaurant management software and reservation systemsDemonstrated ability to upsell and increase check averagesEssential Skills and Competencies:
Customer service excellence and guest satisfaction focusAttention to detail and accuracy in order taking and processingProblem-solving and conflict resolution abilitiesTeamwork and collaboration with kitchen, bar, and management staffTime management and organizational skillsProfessional demeanor and appearancePositive attitude and willingness to learn
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.