About this role
Responsible for overseeing the operations of slots on a specific shift. Ensure
compliance with gaming regulations, handle guest service issues, and monitor
game integrity. Also responsible for managing staffing, resolving disputes, and
maintaining a secure and fair gaming environment. Lead Slot supervisor is a bridge
between upper management and staff, directing daily operations, guiding team
members and ensuring quality standards are met.
• Creates and ensures a fun-filled, entertaining, and exciting environment.
• Acknowledge and greet guests warmly and sincerely on and off the game.
• Adheres to, interprets, supports, and explains established company policies
and procedures as well as applicable local, state, federal, and other regulatory
procedures
• Accountable for the adherence and/or enforcement of all written/internal
controls and procedures within the casino.
• Responsible for having a full comprehensive knowledge of the internal controls
and adhering to and enforcing the same.
• Coach, monitor, and develop the Slot team for improved performance.
• Develops, implements, maintains, and monitors an effective team member
relations program through effective communication.
• Hires, trains, coaches, assesses, and reviews the job performance of
subordinates, including both non-exempt and exempt team members.
• Analyzes and reviews department-related reports. Reviews and provides input
for changes to the casino floor.
• Monitors and implements the issuance of comps.
• Assists in overseeing the operation of slots and ensures team members are
following company, department, and state regulations.
• Ensures compliance with federal currency reporting requirements.
• Enters the table closers at the completion of the gaming day.
• Ability to add or adjust player reward credits through gaming activity ratings
• Must be at least 21 years of age.
• Minimum of Two (2) years’ experience as a Slot Attendant, and one (1) year as
a Slot Supervisor.
• Effective knowledge of casino management software and live games
equipment
• Ability to read, write, speak, understand, or communicate in English sufficiently
to perform the necessary functions of this position.
• Ability to consistently comprehend, retain, and execute written, verbal, and
demonstrated directions, explanations, and guidance.
• Ability to work in a fast-paced environment and effectively communicate with
guests, team members, and management.
• Must be able to obtain and keep a license issued by the State Gaming
Commission
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.