About this role
Internal Job Title: Senior Engineer - IT
1. Ensure KTBR (Keep the Business Running) & Operation Excellence for in-charge SAP module(s)
Ensure effective troubleshooting to resume normal operation ASAP and within SLAPerform quality service covering service request fulfillment, technical consultancy, incident & problem management, change management, CIP, IT compliance, emergency concept, customer satisfaction, etc.2. SAP Project Management & Participant
Roll out central projects for in charge SAP modules (includes upgrade, integration, transfer, removal of processes in responsible areas, data migration, perform integration test, user acceptance test, documentation, user training, etc.)Ensure quality project deliveries in term of SoW, progress against schedule and within resource allocation (time, budget, capacity, etc)3. Ensure CIP - Continuous Improvement for in charge services.
Continuously review operation, closely partner with stakeholders for improvement opportunities (cost reduction, efficiency, automation etc.) Develop and implement CIP solutions for standardization & optimizationValidate and support PIA (Process Improvement Activities)4. Knowledge Management
Training: Perform quality knowledge transfer towards end users, key users, proxy or at assignments to enable services, secure operation, sustain/ improve service qualityLearning: continuously develop knowledge on responsible areas or where organization has demand to perform effective services 1. Education
Bachelor degree in Business Administration, IT or Economics
2. Work experience
3 - 5 years experience in SAP PDM/PLM (Product Data Management/ Product Data Lifecycle Management)
3 - 5 years experience in SAP Product Planning, Sample to Customer, Warehouse management or Logistic Planning is a strong plus
Experience in SAP R3 is a must
Profound knowledge in PDM processes on SAP system R/3
Good competence in Engineering Change Management within ECMfuture is plus
Experience in rolling-out or implementation full-cycle SAP project is preferred
3. Traits and Skills
Effective English communication for global collaboration
Problem solving
Self-organized, structured, responsible and goal-oriented
Customer - Result - Quality Oriented
Discipline. Integrity. Responsible. Disagree but commit.
A team player. Easy to work with.
Ready for travel when needed (for training/ project/ cross-site support)
Participate team's and company's teambuilding activities.
Shuttle buses are provided from various locations of Ho Chi Minh City, Binh Duong, Dong NaiAttractive salary and allowances, bonuses 16 days of annual leavesPremium healthcare insurance for employee and 2 direct relativesOn-the-job training and coaching