About this role
Follow up customer callsResponds to customer’s email inquiries in a timely mannerProcess orders, forms, and claimsProvides product and service information to customersManages and updates customer databasesData processing and maintaining accurate Customer and Material Master DataManages B2B system updates and processing uploadsResearch required information using available resourcesManages and resolves customer complaints 1 year of customer service associate experienceExcellent in speaking and writing (English)Attention to details and accuracyGood interpersonal skills & ability to work with diverse environmentTeam PlayerAmenable to work in UK timezone/ shifting schedulePresent a positive attitude & accept constructive feedbackClient orientedKnowledge in SAP and Salesforce systemBasic to advance MS application skills (Excel, Word, Outlook)Amenable to work onsite and to start asap Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.