About this role
1. Support Service Desk for IT Infra Front-End (IT accessories & small equipment, printing service, barcode scanners, communication TV, etc.): act as 1st layer of contact for Service Request Fulfillment, Incident Management.
2. Support IT Inventory Management. Including 5S/ Safety tracking, ensure inventory data quality, stock management.
3. Support IT Procurement & Cost Monitoring:
Following PR/PO from end to end (customer request consolidation, quotation collection, PR/PO follow up, MIGO)IT cost monitoring: cost tracking with meaningful reports that facilitate management decision making.4. Support Documentation
Support on IT user guide, work instructions, manuals, knowledge articlesSupport on raw data preparation & data presentation for ICO operational reports5. Support ICO events: birthdays, ICO team-build activities, IT roadshows/ exhibitions/ training.
3rd or 4th year students major in Information System field (IT Infrastructure Engineering, IT Helpdesk, IT Support Service, System or Networking) or any related.Good English communication & writing skill.Good at Microsoft Office Excel & PowerPoint.Well-organizing, Integrity, Responsibility, Discipline.No technical skills required. Training is provided for all assigned tasks. A learning-driven, professional, inclusive multinational work environment fosters personal growth and expands professional networks.An attractive monthly allowance.Bus transportation and lunch are provided daily.Full-paid leaves for Vietnam public holidays, birthday, sickness and 01 day per working month.Opportunities to become a Bosch associate after graduation.