About this role
We're looking for a friendly and professional UPG Counter Sales Associate to join our team in Madison WI, United States. In this role, you will be the face of our organization, delivering exceptional customer service while processing sales transactions and providing product expertise to our valued customers. You will work in a fast-paced counter environment, managing customer interactions with efficiency and professionalism while maintaining a supportive and welcoming atmosphere.
Process customer transactions accurately using point-of-sale (POS) systems while maintaining efficient workflowProvide knowledgeable product recommendations and assistance to customers at the counterHandle card payments, and other payment methods with accuracy and attention to detailMaintain organized inventory displays and assist with stock management as neededAnswer customer inquiries professionally and resolve concerns with a customer-focused approachBuild positive customer relationships through friendly and courteous interactionsSupport the sales team by identifying customer needs and suggesting relevant productsEnsure the counter area remains clean, organized, and well-stocked throughout the shiftFollow company policies and procedures consistentlyContribute to a collaborative team environment by supporting colleagues when needed Proven customer service experience in a retail or counter sales environmentProficiency with point-of-sale (POS) systems and basic computer skillsStrong mathematical abilitiesExcellent communication and interpersonal skillsAbility to multitask and manage time effectively in a busy environmentAttention to detail and accuracy in transaction processingProfessional demeanor with a friendly and approachable attitudeAbility to perform physical tasks as requiredPreferred: Previous sales experience or product knowledge in relevant industryPreferred: Bilingual capabilitiesPreferred: Experience with inventory management systems All your information will be kept confidential according to EEO guidelines.