About this role
Assist with answering incoming calls to the Customer Care Department.Assist Customer Care Team with office help (i.e., faxing, scanning, copying etc.).Manage and follow up on work orders submitted on online web form.Retrieve and document quality issues from customersHelp solve customer issues regarding damages and repairsCall and schedule customer ordersControl timely delivery of customer orders and Showroom Displays.
Logistics experience preferredMust be extremely organized and be able to multitaskKeep fellow team members on track and on scheduleMust be a problem solver and a team playerMust be able to work independently and efficientlyExcellent written and oral communication skillsA diligent work ethic is a mustRecent/extensive IT Customer Support Help Desk Tier experience is a big plusWorking knowledge of Microsoft Office Applications is a must
Benefits
• Medical Insurance
• Paid Vacation
• Paid holidays
• Employee Discount
• Opportunities for career growth
Compensation: starting $30K, based on experience