About this role
Responsible for assisting patients in managing their out of pocket costs, and working with patients who are underinsured and need help via assistance programs or pharmaceutical manufacturer programs.
Encompasses activities that support the functions of the Accounting Department.
Responsibilities:
Work directly with patients to negotiate copayment arrangementsRetrieve method of payment from patient for co pay, and notate appropriate systems accordinglyUnderstand and help coordinate assistance via Pharmaceutical Manufacturer programs and /or foundations for patients with little coverage, no coverage or those that we cannot offer internal assistance by referring them to the manufacturerStay abreast and adhere to Federal, State, and contractual regulations regarding co pay assistanceAct as the liaison between Billing, Patient Care Coordinators, and Collection departments to assist in resolving financial assistance related to prescription refillsUpdate patient information and software systems to accurately reflect the outcome of negotiationsRespond in a timely manner to all assistance inquiries by patients, and other departmentsStay updated with foundation and manufacturer programs that relate to the disease classes that we serviceAttend departmental and other meetings as scheduledPrepare financial reports as requested, and submit to appropriate ManagerCreate and maintain tracking programs for reporting financial assistance as well as manufacturer assistance transfers as directedUpdate sales personnel as to assistance resolutions allowing them to update MD officesOther duties as defined by managerRequirements:
Three years of healthcare experienceThree years of Verification and/or financials, preferably in a Specialty Pharmacy.Must have excellent negotiation skills along with a caring, compassionate attitude.Must have the ability to work cooperatively, and be a liaison between departments when needed.Must have excellent verbal and written communication skills. · Must have a professional image.High school diploma or equivalentBasic math skills Understanding of insurance coverage gaps BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment.
BioPlus is an Equal Opportunity Employer