About this role
Assists physicians in examination, Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), taking medical histories from patients and records information on patients'. Recording and organizing information in medical recordkeeping systems, reports, conduct medical cost research and charts. Prepares treatment rooms for examination of patients. Conduct administrative duties, including answering telephones, greeting patients, updating, scanning and filing patients’ medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, coordinating and picking up medical records from hospitals and other facilities. Facilitate effective communication between the patient, clients, staff and other health care professionals. Able to talk to patients in person or over the phone for long lengths of time needed to collect pertinent medical information.
High school diploma and medical certification1-2 years of experience in medical fieldExperience and familiarity reviewing medical records, practices, and procedures Proactive and Strong time management, multi-tasking and resource management capabilitiesStrong communications skills (written and oral) Effective therapeutic communication skills in speaking to patients, clients, and law firmsHigh attention and focus to detailProficient in medical terminology and basic understanding of legal termsKnowledgeable in the development and editing documents and spreadsheetsSkillful in Microsoft Office 365, Microsoft Word, Microsoft Excel, SharePoint, Skype for Business, and Adobe PDFExperience with cloud services for online file management and uploading filesCompelling interpersonal skills and strong, friendly guest services skillsRapid learner with the ability to grasp new concepts, processes, and protocolsMust be comfortable teleworking and proactive to accomplish tasks and goals May be required to perform a variety of other tasksReports to the Director, Senior Case ManagerSupports other Case Managers and the Client Assist TeamMust be willing to travel
All your information will be kept confidential according to EEO guidelines.