About this role
Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.
Responsibilities:
Work closely with PsychiatristAttend staff meetings and other activities, which ensure the smooth functioning of clinical operations.Run the case load reportComplete consumer surveysMake reminder calls for assessors, psychiatrist, NP, therapistsDocument the reminder callsSchedule consumer for intakeCreate consumers profile in crediblePrior medical billing experience required to perform obtain prior-authorizationsCheck the voice messages, save or delete as neededReview each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumersReview the no show report, call and rescheduleOther related duties as assigned Education: BS/BA in Social Science Field or related fields
Experience: Customer service: 1 year (Preferred)
Number of Position: 4 Positions
Ability to commute/relocate:
Washington DC- Reliably commute or willing to relocate (Required)Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Schedule:
8 hour shiftMonday to FridayWeekends as neededWork Location: In person