About this role
The role requires regular presence on the shop floor, sales coaching of the store teams, and close follow-up of sales figures.
Reporting to the COO, you are the operational link between headquarters and the shops.
Key Responsibilities
Visit the shops on a regular basis for constant on-the-floor follow-upCoach the sales teams on sales technique, customer service, and reaching individual targetsTrack daily KPIs per shop (turnover, conversion rate, average basket) and flag deviationsBuild corrective action plans with store managers in case of underperformanceEnsure brand standards are applied: merchandising, shop presentation, customer experienceRun regular check-ins with each shop team (briefings, debriefings)Support onboarding and training of new retail staffRelay shop needs to headquarters (product, stock, operations)Report to the COO on performance and actions taken, with supporting figures 5+ years of experience in retail sales, ideally as a store manager or area/regional managerProven experience coaching and leading in-store sales teamsStrong ability to read sales figures and turn them into concrete actionsField-based mindset: available for frequent travel between the 4 shopsExperience in design, interior, or premium/luxury segments is an assetFluent in Dutch, French, and EnglishAttention to detail, rigor, and autonomy Interested in joining us?
Please send your CV and letter(s) of recommendation to [email protected]. We look forward to discovering your experience, creativity, and passion for workplace design!