About this role
Support and implement comprehensive sales strategies and action plans for the ASEAN region to drive sustainable growth and market expansion.Build and maintain relationships with architects, façade consultants, developers and specifiers to secure the inclusion of the company’s PVDF coating systems in project specifications.Support customer relationship management and provide strategic sales guidance to key accounts, ensuring exceptional customer satisfaction and retention.Oversee coordination of major customer projects in alignment with company strategy and organisational direction.Analyse customer needs, market trends and competitive landscape to identify opportunities and provide strategic input for new product development initiatives.Coordinate with technical, production to support project submissions, sample approvals, product availability and delivery schedules in line with agreed customer requirements.Lead cross-functional collaboration with internal teams to ensure customer requirements, delivery timelines and quality standards are consistently met and exceeded.Manage customer product complaints and quality issues, ensuring swift resolution in accordance with company procedures and maintaining customer confidence.
Bachelor's Degree or Master's Degree in Business, Engineering, Technical Studies, or a related discipline. Equivalent qualifications or several years of relevant experience in the industrial coatings sector will also be considered.Several years of proven experience in B2B sales and key account management, preferably within the coatings industry.Proficient in English, both written and spoken. Proficiency in additional languages would be an advantage Excellent interpersonal, verbal communication, and stakeholder management skills with the ability to build effective relationships across all organisational levels.Able to work independently and perform effectively under pressure, managing competing priorities and tight deadlines with confidence.Willingness to travel (approximately 30% of working time) within the ASEAN region.